{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":["guide-summary","guide-summary-item","note","warning","steps","step","screenshot"]},"type":"markdown"},"seo":{"title":"SprintPass for Drivers App","description":"We're here to help you learn about our innovative payment, appointment, and visibility solutions."},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"sprintpass-for-drivers-app","__idx":0},"children":["SprintPass for Drivers App"]},{"$$mdtype":"Tag","name":"GuideSummary","attributes":{"time":"8 min read"},"children":[{"$$mdtype":"Tag","name":"GuideSummaryItem","attributes":{"text":"Understand what the Drivers app does"},"children":[]},{"$$mdtype":"Tag","name":"GuideSummaryItem","attributes":{"text":"Meet the requirements before you begin"},"children":[]},{"$$mdtype":"Tag","name":"GuideSummaryItem","attributes":{"text":"Create a pre check-in for pickup or drop-off"},"children":[]},{"$$mdtype":"Tag","name":"GuideSummaryItem","attributes":{"text":"Cancel a pickup or drop-off"},"children":[]},{"$$mdtype":"Tag","name":"GuideSummaryItem","attributes":{"text":"Add airports and vehicle preferences"},"children":[]},{"$$mdtype":"Tag","name":"GuideSummaryItem","attributes":{"text":"Retrieve reservations by scanning a QR code"},"children":[]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"overview","__idx":1},"children":["Overview"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["With the SprintPass for Drivers app, you can start the check-in process early, keep your place in line, and stay connected with the front counter — so you move through pickup and drop-off faster."]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"before-you-begin","__idx":2},"children":["Before You Begin"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Download the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["SprintPass for Drivers app"]}," from the App Store or Google Play."]},{"$$mdtype":"Tag","name":"Note","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To access the app's features, you'll need a SprintPass account. If you don't already have one, you can create your account directly in the app or visit ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"https://cargosprintpass.com"},"children":["cargosprintpass.com"]},"."]}]},{"$$mdtype":"Tag","name":"Warning","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Currently, the SprintPass for Drivers app does ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["not"]}," support making reservations. However, reservations can be retrieved in the app by scanning the reservation's QR code."]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"create-a-pre-check-in-pickup--drop-off","__idx":3},"children":["Create a Pre Check-in Pickup / Drop-off"]},{"$$mdtype":"Tag","name":"Steps","attributes":{},"children":[{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Select a facility"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Sign in, then tap ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["+ Select facility"]}," for pickup/drop-off. Tap the drop-down menu to select an airport, then choose your cargo facility by searching by prefix or tapping ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Expand all prefixes"]},"."]}]},{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Validate your ID (optional)"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If you want to speed up future check-ins, validate your ID. To validate digitally, upload your ID and take a selfie to confirm your identity. Future validations require only a selfie."]}]},{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Choose shipment type and priority"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Select the shipment type and priority for your visit."]},{"$$mdtype":"Tag","name":"Note","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Options available may vary by facility."]}]}]},{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Select vehicle and fuel type"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Choose the vehicle and fuel type for your trip."]},{"$$mdtype":"Tag","name":"Note","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This feature is applicable only at certain facilities."]}]}]},{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Add AWB or ULD and create the pickup"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Include the AWB or ULD, then tap the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Create pickup"]}," button. Available options and selections may vary by facility. A pop-up will appear — confirm by selecting ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Yes"]},"."]},{"$$mdtype":"Tag","name":"Screenshot","attributes":{"src":"drivers-create-pickup","caption":"Adding AWB items and creating the pickup","size":"small"},"children":[]}]},{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Review your request"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Once you have successfully completed your request, you will return to the homepage. Here you will see your request's details as well as historical information."]}]},{"$$mdtype":"Tag","name":"Step","attributes":{"title":"See your place in line"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Select ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Details"]}," in the corresponding pickup/drop-off to see your place in line at the top of your phone. You can also see the route in this section."]},{"$$mdtype":"Tag","name":"Screenshot","attributes":{"src":"drivers-place-in-line","caption":"Pickup details screen showing your place in line and route","size":"small"},"children":[]}]},{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Check in near the facility"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Check in when you are near the facility."]},{"$$mdtype":"Tag","name":"Note","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Geofencing distance settings and availability may vary by location."]}]}]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"how-to-cancel-the-pickup--drop-off","__idx":4},"children":["How to Cancel the Pickup / Drop-off"]},{"$$mdtype":"Tag","name":"Steps","attributes":{},"children":[{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Open the pickup/drop-off"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To cancel an existing pickup or drop-off, tap the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Details"]}," button."]}]},{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Tap the trash icon"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Tap the trash icon in the top right corner of the screen."]}]},{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Select a cancellation reason"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Choose the cancellation reason. If you select ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Other"]},", enter the reason and then tap ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Confirm"]},"."]},{"$$mdtype":"Tag","name":"Screenshot","attributes":{"src":"drivers-cancel-reason","caption":"Selecting a cancellation reason","size":"small"},"children":[]}]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"add-more-airports-and-vehicle-information","__idx":5},"children":["Add More Airports and Vehicle Information"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["When creating a new pickup/drop-off, the airports you selected when creating your account are automatically displayed. To add more, you must update your preferences."]},{"$$mdtype":"Tag","name":"Steps","attributes":{},"children":[{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Go to Settings"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Tap the three-lines icon in the top left corner, then select ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Settings"]},"."]}]},{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Add your most-visited airports"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Select ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Airport preference"]},", then search for your airport or view the whole list. Tap the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["+"]}," button so the airport appears in the pickup/drop-off drop-down."]},{"$$mdtype":"Tag","name":"Screenshot","attributes":{"src":"drivers-airport-preferences","caption":"Airport preferences with the My Airports list","size":"small"},"children":[]}]},{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Save your most-used vehicles"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["In the preference section, select the vehicle type, then the fuel type, and tap ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Save"]},"."]},{"$$mdtype":"Tag","name":"Screenshot","attributes":{"src":"drivers-vehicle-preferences","caption":"Vehicle Type Preferences with vehicle and fuel type","size":"small"},"children":[]}]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"retrieve-sprintpass-reservations-in-the-drivers-app","__idx":6},"children":["Retrieve SprintPass Reservations in the Drivers App"]},{"$$mdtype":"Tag","name":"Steps","attributes":{},"children":[{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Get the Picklist document"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If a freight forwarder or dispatcher made a SprintPass reservation for you, ask them to provide the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Picklist"]}," document."]}]},{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Go to the Scanner"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Tap the three-lines icon in the top left corner, then select ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Scanner"]},"."]}]},{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Scan the QR code"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Scan the QR code provided on the Picklist document."]}]},{"$$mdtype":"Tag","name":"Step","attributes":{"title":"Add the reservation to your list"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["The pickup/drop-off will appear on your screen. Review it, then tap the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["+ Add to List"]}," button. Your reservation will now appear on your pickup/drop-off list."]}]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"support-contact","__idx":7},"children":["Support Contact"]},{"$$mdtype":"Tag","name":"Note","attributes":{"title":"Support"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["For questions or issues, contact CargoSprint at ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"https://cargosprint.com/contact-us"},"children":["cargosprint.com/contact-us"]}," or email ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"mailto:support@cargosprint.com"},"children":["support@cargosprint.com"]},"."]}]}]},"headings":[{"value":"SprintPass for Drivers App","id":"sprintpass-for-drivers-app","depth":1},{"value":"Overview","id":"overview","depth":2},{"value":"Before You Begin","id":"before-you-begin","depth":2},{"value":"Create a Pre Check-in Pickup / Drop-off","id":"create-a-pre-check-in-pickup--drop-off","depth":2},{"value":"How to Cancel the Pickup / Drop-off","id":"how-to-cancel-the-pickup--drop-off","depth":2},{"value":"Add More Airports and Vehicle Information","id":"add-more-airports-and-vehicle-information","depth":2},{"value":"Retrieve SprintPass Reservations in the Drivers App","id":"retrieve-sprintpass-reservations-in-the-drivers-app","depth":2},{"value":"Support Contact","id":"support-contact","depth":2}],"frontmatter":{"title":"SprintPass for Drivers App","description":"Learn how to use the SprintPass for Drivers app to pre check-in, hold your place in line, cancel pickups, manage preferences, and retrieve reservations by QR code.","seo":{"title":"SprintPass for Drivers App"}},"lastModified":"2026-08-10T18:32:13.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/sprintpass/drivers-app","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}