Create a Dual Appointment

In this guide:

⏱️Estimated time: 4 min read

Overview

A dual appointment combines picking up a loaded container with dropping off an empty container in a single transaction.

This feature does not check if a container is off-hired, nor does it on-hire containers. Continue your standard manual process for those steps.

You can add an empty to your load to create a dual appointment from the Imports page or from the Scheduled page. Both open the same dialog.

From	Steps
Imports	Go to Imports → Appointed tab → find the load appointment → click Add Empty
Scheduled	Go to Scheduled → find the load appointment → click Add Empty

Confirm the pop-up shows the correct information:

Provide the empty container number in one of two ways:

Type it into the container field
Select from the dropdown (containers out-gated as loads, listed oldest to newest)

The banner tells you whether the terminal is accepting your empty:

Banner	Status	What to do
🟢 Green	Accepting empties	Proceed
🟡 Yellow	Uncertain	Double-check terminal rules
🔴 Red	Not accepting	Try another container or wait

Click View Rules to see a screenshot of the terminal's current empty return rules.

1
Verify the details
Confirm all appointment details are correct.
2
Finalize the dual
Click Add Empty to finalize. Your dual appointment is ready for processing.