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Empties Page: Terminal Rules, Single Appointments & Dual Appointments

In this guide:
  • Understand the empty container rules and status grid
  • Book a single empty appointment
  • Book a dual appointment
  • Verify your booked appointments

Overview

The Empties Page shows you which terminals are accepting your empty containers and lets you book single and dual appointments. This guide walks you through reading the rules and completing a booking.


Understanding the Empty Container Rules

  1. 1

    Open the Line + Type view

    Go to the Empties Page and select the Line + Type view.

  2. 2

    Enter your container details

    Enter your Container Number, or select your Shipping Line and Container Type from the dropdowns.

  3. 3

    Review the terminal status grid

    Read the grid by color and arrows:

    • 🟢 Green: Single empty appointments available.
    • 🟡 Yellow: Duals only (or no single empty slots available).
    • 🔴 Red: Terminal is not accepting this container type.
    • ➡️ Single Arrow: Number of single empty appointments available.
    • 🔁 Double Arrows: Total dual opportunities.
    Terminal status grid on the Empties Page🔍 Click to zoom
    Terminal status grid on the Empties Page

Book a Single Empty Appointment

  1. 1

    Select a green cell

    Click a green cell with a single arrow for your desired terminal and shift.

  2. 2

    Choose a time slot

    Select your preferred time slot.

  3. 3

    Confirm the booking

    Click Book, then click Book again to confirm.


Verify Your Appointment

Go to the History tab in the main menu to view your latest booked appointments. You can filter by items booked by you.

History tab showing recently booked appointments🔍 Click to zoom
History tab showing recently booked appointments